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Mike Newman
- Alexandria, VA
- United States
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Does anyone really "listen" anymore?
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I am continually amazed at how people do not seem to listen after asking probing questions. I am no sales/customer service superstar but one thing I always try to do is shut up and listen after aski…
Started this discussion. Last reply by Bill Gibson May 9.
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What did you say Mike?
This is a great example of how sales efforts get lost in two way communication!!!!
It drives me crazy...but now I am noticing it with my friends...they just do not listen...they have their own agenda and have to get the words…
Well I believe at the core the kind of service one is getting depends on the person on the other side of the phone. No matter how well you train a person you can't put natural talent in them. When hiring a CS person, I always look for a person who c…
I am continually amazed at how people do not seem to listen after asking probing questions. I am no sales/customer service superstar but one thing I always try to do is shut up and listen after asking a question and let the person respond.
Here i…
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- Current Company
- Print Services & Distribution Association (PSDA)
- Current Position/Job Title
- Sales
- Primary Business Type
- Association/Non-Profit
- My Website
- www.psda.org
Comment Wall (1 comment)
- At 4:52pm on February 18, 2010,
Charlie Roberts said…
- Hello Mike! Welcome to the Site. - Charlie Roberts
Latest Activity
Looking for a source for paper napkin rings. Print is one color, copy may bleed. Quantities 5m to 50m range. Please email possible sources to info@reddyservice.comThanks!
Semper's President, Brian Regan and Senior Recruiter Ben Leung will be presenting the Printing Industries of America's webinar on "The Changed Recruitment Landscape" on Tuesday, August 10, 2010.
http://www.printing.org/node/6434
Graytor just launched our new website www.graytor.com
Hope you enjoy the site, we believe it will be very useful!
Joe Spina
Graytor Printing
201-933-0100
201-919-4168 - Cell
www.graytor.com
Great video Juan. I love that people are starting to get it!! I've been silently hiring 'screw-ups' (to quote Tom Peters) for years and they happen to be the strongest assets to our organization.
Great article! Here is a link to a short clip that has Tom Peters discussing much of the same thing:
http://www.youtube.com/watch?v=h_w4AfflmeM
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