printjunkie.net

Can't reach the knife!! A tale of trade printer deception...

I've been in business for about 23 years and have seen printers do many bad things to their brokers, so this doesn't really surprise me.

I just wanted to make others aware of the situation.

I just had another broker ask me about a company called Print Harmony out of Florida. I hadn't heard of them so I went to their website and proceeded to sign up. You have to sign up before being able to view pricing.

After signing up I received an email telling me that someone tried calling me and since they didn't have my extension they couldn't get through to verify I was in the "trade", so the denied my account.

Well I called them back and they approved my account.

I then received a notification from my phone system letting me know that someone didn't get through. So I googled the phone number and found a direct to the consumer printing company.

When I went on their website and checked prices I found that the prices were cheaper direct to the consumer than on their trade site.

When I called them to cancel my account and ask why they do that, they avoided it all together and said they would just cancel my account.

She said that the second website was a "dealer of theirs" and she didn't know how "they" were selling cheaper than I could buy. Then I said the number they called me from (listed below) to verify I was a trade person, is listed to "their dealers" website.

Let me tell you, she wanted me off the phone.

I wanted to let everyone know. Sorry there isn't much detail here, but I didn't have much time in my busy day to go into more detail.

Check for yourself:

www.printharmony.com

www.pressexprint.com

Their number is 727-299-8500

Cheers!

Views: 211

Reply to This

Replies to This Discussion

Thanks for sharing, Im a curious tho, as to how they can have prices so low. That just blows my mind. 

Thanks for this, Karl. 4Over has played dangerously close to this fine line as well with their project red tag released in 2010. Personally, I never use them because of this. You just have to be careful about who you do business with.

very true Justin, A lot of those big companies like that don't even have reps that you can talk to on the phone. It also makes it hard to form a relation ship with them. I think its bad customer service. Where I work we are all about creating a relationship with our customer. Not only does it show loyalty to them, but creates trust as well.

RSS

Latest Activity

Kaba updated their profile
Friday
bloqueur zhang is now a member of printjunkie.net
Aug 15
laseraso is now a member of printjunkie.net
Aug 10
Kopenaccu posted a discussion

Hoogste Kwaliteit Accu voor Asus a41-x550a

Wanneer Asus aangekondigd zijn uitgedost uit Predator X27 monitor afgelopen April, het het display aangeduid als een "kaak daalt showstopper." Wij zou moeilijk worden ingedrukt om te betogen anders is gebaseerd op de spec sheet alleen, hoewel al dan niet de hype beantwoordt aan de facturering is iets wat die we zullen moeten wachten tot volgend jaar om uit te vinden. Dat komt omdat Asus is het uitstellen van de lancering van deze slechte jongen tot het eerste kwartaal van 2018.Hetzelfde geldt…See More
Aug 7
Megglestoni updated their profile
Jul 27
Megglestoni is now a member of printjunkie.net
Jul 27
Profile Iconminamikana and KATE KWAME joined printjunkie.net
Jul 26
tonit posted a blog post

Paper writing services of many kinds

You must have undergone through a boring and hectic work of paper writing. You sometimes have to spent time on doing certain things which would not help you further in your studies or career; you need to focus on studies, have to appear in exam, have to get good grades or marks but have no time as you waste your all time on writing college papers. No need to take yourself in this situation; we are here! We provide paper…See More
Jul 25
Profile Icontonit and serce963 joined printjunkie.net
Jul 24
132 posted blog posts
Jul 22
Profile Icon132 and Zach Caleb joined printjunkie.net
Jul 21
Wenshi Hao posted blog posts
Jul 21

Badge

Loading…

© 2017   Created by PSDA.   Powered by

About Us  |  FAQs  |  Advertising  |  Contact Us  |  General Terms & Conditions  |  Badges  |  Report an Issue  |  Terms of Service